Frequently Asked Questions
Everything you need to know about bringing luxury hotel quality home.
What makes Sobel at Home linens different from standard retail bedding?
Our linens are engineered to meet the rigorous standards of the world's leading luxury hotels. This means they are designed for superior durability, exceptional comfort, and a high-end feel that lasts through repeated washings.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for bedding and bath products?
We offer a 30-day return policy for unused, unwashed items in their original packaging. For hygiene reasons, we cannot accept returns on items that have been used or laundered.
Are your pillows the same ones found in luxury resorts?
Yes, we provide the exact same pillow models found in top-tier hotels and resorts globally, allowing you to recreate the professional sleep experience in your own bedroom.
How should I care for my Sobel Westex products?
To maintain the longevity of your linens, we recommend machine washing in warm water with mild detergent and tumble drying on low heat. Avoid using bleach or fabric softeners, as they can break down the fibers over time.
Do you offer international shipping?
Currently, Sobel at Home Direct ships to addresses within the United States and Canada. Shipping rates and delivery times for international orders will be calculated at checkout.